Refund & Return Policy

Returns & Refunds

At Family Gifts Co. your satisfaction as a customer is important to us. Therefore all of our products come with a 90 Day 100% Return Policy. If you are not satisfied with your purchase within 90 days of receiving it, we will replace it or give you a full refund of the purchase price. Contact us at care@uk.familygiftsco.com, and we will promptly respond to your inquiries. 

Note: Custom items can not be returned due to customer error, however we will do whatever we can to make you happy.

Refunds will be credited back to the original payment method, typically within 3-5 business days.